Because design and construction are integrated, communication is smoother, decisions are faster, and your vision is more consistent. We’re accountable for the entire project, which helps reduce misunderstandings, delays, and cost surprises.

Yes — McLeod Home Services is fully licensed in North Carolina as a general contractor, with all required credentials to manage residential & commercial remodeling, renovations and repairs.

Yes. We maintain both General Liability and Workers’ Compensation insurance to safeguard our projects, subcontractors, and your home during construction.

All of our work is performed by specialized subcontractors, each of whom must carry their own General Liability and Workers’ Compensation insurance. BMIC audits us annually to verify that our subcontractors maintain proper coverage, and we keep ACORD insurance certificates for all partners on file.

Yes — McLeod Home Services uses JobTread as our construction-management platform. JobTread provides a client portal which allows us to provide full transparency throughout your project, including real-time access to your schedule, selections, budgets, change orders, daily logs, photos, and documents. With JobTread, communication is streamlined and everything about your project is organized in one centralized place.

We typically structure payments in draws: an initial deposit (used to order long-lead items like cabinetry, windows, etc.), and then a series of milestone payments based on completed phases of construction. These draw points are clearly defined in our contract. We also offer secure online payment options and financing for convenience.

Absolutely. Before we begin, we provide a detailed contract that clearly outlines the draw schedule, change-order process, start and end dates (estimated), and a limited workmanship warranty. We want everything to be transparent and fair for both parties.

If you want to make changes after the contract is signed, we handle it via written change-orders. You can request a change order through email, your client portal, or another method we agree on. We'll price out the change, prepare a mini-proposal, and once you approve, we’ll proceed.

Yes. McLeod Home Services handles all permitting, zoning requirements, and HOA approvals for your project.
We take care of pulling every required permit, coordinating inspections (foundation, framing, plumbing, electrical, HVAC, insulation, and more), and ensuring your project is fully compliant with local building codes.

Early in the planning stage, we review your lot, setback requirements, and any municipal or HOA restrictions. We then design plans that meet those guidelines and prepare all documentation needed for zoning or HOA approval—so the process is smooth and stress-free for you.

Yes — we have a Sr. Project Manager that is dedicated to your project from start to finish. This person will conduct the pre-construction meeting, oversee the day-to-day work, and communicate with you through our project-management tool. You’ll also be able to track their progress via daily logs, photos, and updates.

Yes — we’re happy to share client references, past project photos, and reviews. We believe our quality, craftsmanship, and client relationships speak for themselves.

During the pre-construction meeting, we’ll discuss how to handle jobsite logistics: dumpster location, staging area, working hours, contractor parking, dust barriers, and how to protect your belongings. We control debris, noise, and dust as much as possible, and we clean up daily.

We build our estimates from real vendor and subcontractor quotes, detailed takeoffs, and actual labor costs — not vague “ballpark” numbers. We only finalize construction pricing once you lock in the design and your selections.

Yes. Beyond resale value, many of our clients experience a meaningful improvement in how they use and enjoy their space — better flow, more functionality, more comfort, and a refreshed aesthetic that aligns with how they live today.